Training Professional Debt Collection Skills

Professional Debt Collection Skills

Rp1.999.000 – Rp2.499.000

KEGIATAN

Hapus

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MATERI

The Issues of Debt Collector

What is the Main Problem of Debt Collector ?
Impact of Debt Collector for Business as a whole

Debt Collection Knowledge

Basic Knowledge about the Debt Collector Images
Debt Collector Principles

Debt Collection Flows

Debt Collection deals with NPL
Debt Collector vs Customer Types

Professional Debt Collector Strategy

The Strategy of being Professional Debt Collector
Sharing session about your own customer types.
Simulation

MANFAAT

Peserta memiliki wawasan tentang JobDesc dari Professional Debt Collector.
Peserta memiliki teknik serta strategy yang efektif didalam penagihan.
Peserta dapat melakukan komunikasi yang efektif, baik dalam penagihan maupun dalam pelayanan lainnya kepada para pelanggan.
Peserta memiliki jiwa yang baik, sopan santun, tata krama, dan saling menghargai didalam melaksanakan tugasnya.
Peserta memiliki wawasan, cara bernegosiasi yang tepat dengan para pelanggan sehingga tercipta win-win solution untuk pembayaran kredit yang tertunggak.
Peserta dapat merumuskan suatu teknik-strategy jitu yang diperoleh dari pelatihan ini dan dapat diterapkan didalam pelaksanaan tugas penagihannya.

KEGIATAN	Online, Offline

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